Find answers to common questions about our service and devices.
How fast can my service be activated?
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Am I required to sign a long-term contract?
What warranty is included with the device?
Can I use my medical alert device while traveling?
What is the battery life of the device?
How reliable is the fall detection feature?
Who responds when the emergency button is pressed?
Is my personal and medical information protected?
How can I get in touch with customer support?